Please Follow The Directions To Claim 🎁
You Must Add sample to your cart to claim and it will be shipped with your order. FREE GIFT CANNOT BE ADDED AFTER PURCHASE. No purchase necessary. Only (1) per customer. DO NOT ORDER MORE THAN (1) FREE GIFT SAMPLE. ONLY (1) WILL BE SHIPPED.
Shipping Fees Apply. No other promotions can be used. (Gift Value $5 - $10)
**FREE ITEMS ARE NONREFUNDABLE. If more than (1) is ordered only (1) will be sent. Shipping is automatically calculated via USPS based on weight, so additional shipping fees will be added if more that (1 ) gift is selected. Shipping is non refundable so please only select (1) to avoid paying extra shipping fees.
Standard Shipping 2-4 Businesses Days.
Processing Time: THREE -FOUR businesses days
REGARDLESS OF WHAT SHIPPING METHOD YOU CHOOSE, THIS DOES NOT AFFECT OUR PROCESSING TIME
TRACKING- Once the package is picked up by the post office itr is no longer in our hands. You can track it using the tracking number sent via email. For any issues with the delivery of your package contact your local post office. USPS Customer Service: 1-800-ASK-USPS.
FAILED DELIVERIES -Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.)
If a shipment is returned to us due to a WRONG/INCOMPLETE address you will be responsible for additional shipping charges.
WE DO NOT OPERATE ON WEEKENDS.
To preserve freshness and extend shelf life of your butter, please store unused product in the refrigerator until you are ready to use.
We do not use synthetic stabilizers or waxes. We do not formulate our butters with loads of beeswax.
As a result, our delicate natural products packaged are sensitive to temperature changes. During very warm weather, products may soften or even melt as they sit in warm mail trucks, mailboxes, or on front porches. We use more protective packaging in the heat of summer, so most products do make their journey safely.
Since melting is a natural reaction to heat and we have no control over the conditions during transit or delivery, please understand that we cannot be responsible for melted products. We cannot accept returns or issue refunds for melted products.
On sunny or warm days, BEFORE opening the jars, place the items in your refrigerator for a few hours to allow them to harden, just in case they have melted in transit. If you open items, to check if melting has occurred, they may spill out and make a mess! The quality and healing properties of our products are not affected by melting.
As it begins to harden up--give it a stir and place it back in the refrigerator so that the solid portions do not sink to the bottom of the container.
The melting will not affect the quality of the whipped butter as a great moisturizer, but the whipped consistency will change. Whipping adds tiny air bubbles (just like whipping cream) that increase the size, lighten the density and change the texture, making the butter light and fluffy. If a whipped product melts, the air bubbles are collapsed, so the volume is decreased. So although the jar was filled to the top, if the butter melts, there will be less volume in the container. The container may actually look half full.
During hot weather we do our best to protect our products from melting. This summer has been unusually hot.
We check every product before it is packed for shipping
We have switched from shipping in envelopes to using thermal cooling lined foil envelopes that allow more padding for insulation
As a result, most products shipped in warm weather arrive without melting. But please understand, there is no way that we can ship products to completely control for the high heat temperatures of summer, trucks and mailboxes.
One of my biggest challenges as a formulator of natural skin care products is controlling the effect of outside temperature. There are times we create an excellent product during the cold winter only to discover the product is too soft in the summer.
Many commercial products contain phthalates to stabilize and maintain viscosity (thickness), cocamide DEA, MEA to thicken, stabilize and emulsify, petroleum based oils and waxes to thicken and stabilize and other additives to insure that their products maintain the same consistency through all temperature variations. Our natural organic products do not contain these or any other synthetic additives.
Our butters are formulated to be a semi-soft solid at room temperature. When applied to our warm skin, they instantly melt, providing an emollient, nourishing and penetrating product. Since melting is a natural reaction to heat, the products mentioned above may melt in transit as they sit in a warm mail truck or mailbox.
At Fro Butter we value the health and safety of our customers, so to ensure that you enjoy Fro Butter to the fullest read our Safety Guide before you use our products.
Certain ingredients of Fro Butter products may contain essential oils, butter, and oils from natural nuts, seeds, and fruits, as well as soy. If you have any allergies, medical conditions or are pregnant, please consult your healthcare professional prior to use. We recommend that people with sensitive skin perform an area/patch test and/or consult a healthcare professional prior to use. Discontinue use of any Fro Butter product should irritation occur. Fro Butter products are for external use only. Do not consume these items, as they may contain essential oils, which should never be consumed.
All facts, details & recommendations on this website or about Fro Butter ™ products are provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of healthcare professionals. By purchasing Fro Butter™ products you accept responsibility to check with a professional before using any products that may interfere with any prescription or non-prescription medications you may be taking or any known or unknown medical conditions. Fro Butter™ products are not intended to be a substitute for medical treatment.
This test allows you to test a small area of your skin for 24 hours before applying the treatment to a larger area. We recommend rubbing the Fro Butter mixture on the skin near your elbow, covering it with a bandage for 24 hours and if there is no allergic response (redness, itchiness, swelling) then apply the treatment as directed in the instructions. If you have an allergic reaction, we do not recommend the use of Fro Butter and suggest that you seek a medical professional’s consultation.