Shipping Policy

SHIPPING POLICY

Welcome to Fro Butter.

Fro Butter is owned and operated by Black Hair in the Nude LLC.

This Shipping Policy applies to all products purchased through our official website:
https://frobutter.com

Order Fulfillment

All orders placed on FroButter.com are processed and fulfilled by Amazon through Buy with Prime.

Fro Butter does not directly handle shipping, packaging, or delivery. Amazon manages order processing, shipment, tracking, and delivery services.

Processing & Delivery Times

Processing times, shipping speeds, and delivery estimates are determined by Amazon at checkout.

If you are a Prime member, your order may qualify for Prime shipping benefits, including fast and free delivery where applicable.

Delivery timelines will be displayed before you complete your purchase and confirmed via email after your order is placed.

Shipping Carriers

Orders are shipped through Amazon’s logistics network, which may include carriers such as:

  • Amazon Logistics

  • USPS

  • UPS

  • FedEx

Carrier selection is determined by Amazon.

Tracking information will be provided by Amazon once your order ships.

Shipping Delays

Shipping and delivery timelines are managed by Amazon.

Fro Butter is not responsible for carrier delays, weather disruptions, or other circumstances outside of Amazon’s fulfillment process.

If your package is delayed, please contact Amazon Customer Support directly through your Amazon account for the fastest resolution.

Incorrect or Undeliverable Addresses

Please ensure your shipping address is accurate when placing your order.

Address changes, delivery issues, or undeliverable packages are handled according to Amazon’s policies.

For address corrections or delivery issues, log into your Amazon account and navigate to Your Orders.

Lost or Stolen Packages

Once an order is marked as delivered, any claims regarding lost or stolen packages must be addressed through Amazon Customer Support.

Amazon will review and resolve claims based on their shipping and delivery policies.

Questions About Your Shipment

For:

  • Tracking updates

  • Delivery issues

  • Shipping delays

  • Address corrections

  • Lost package claims

Please contact Amazon Customer Support directly through your Amazon account.

For general product questions or wholesale inquiries, you may contact us at:

frobutter@gmail.com

In Loving Memory

" Rasheed was my favorite cousin, a star employee, and a cherished family member. He lit up any room he walked in and had the kindest soul. We love him and he will forever be a part of the Fro Butter legacy." - Susana W

Rasheed Gibson

1996 – 2024